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WHAT TO EXPECT 

 

AT THE STUDIO

  • WE WORK HARD
  • WE ARE MINDFUL OF EACH OTHER & OUR SPACE
  • WE LEAVE IT AT THE DOOR

SAFETY

AT CHECK IN

  • Wear a mask to enter the facility – unless you are medically exempt!
  • Sanitize your hands at the front door
  • Bring minimal personal belongings with you – only what is necessary for your workout!
  • Enter the classroom upon entry into the Studio

AROUND THE STUDIO

  • Reduced capacity to ensure 2-metres of distance between you and your neighbour
  • Stay in your designated spot in the Classroom for the duration of your Class
  • Equipment only utilized by one person per class – no sharing
  • Equipment thoroughly disinfected with hospital-grade disinfected after every Session

DURING WORKOUTS

  • Masks must be worn in all common areas
  • Washrooms & change rooms are open - High-touch amenities removed (i.e. blow dryers + toiletries)
  • No retail try-ons; all sales are final 

 

WHEN WE WORKOUT

WHAT TO WEAR 

  • We recommend wearing leggings or shorts and a top that you are comfortable working out in!

 

 

 

 

ARRIVING ON TIME

  • We recommend that you arrive 5-10 minutes before the start of Class to ensure that you have ample time to check-in, change & stretch before your workout!
  • If you do not check in at least 5 minutes before your Class, your spot may be allocated to someone else on our waitlist.

HYDRATE

  • Things get pretty sweaty inside of our Studio doors! Make sure to bring a bottle of water with you.
  • We also sell bottled water and have two water machines so that you can get a refill at your convenience

 

 

BOOKING

CLASSES

  • All Classes can be booked in advance through MindBody. All Memberships (Class Packs & Unlimited) offer a 3-day booking window in advance.
  • If a Class is full, you may jump onto our Waiting List! In doing so you will be notified when a spot opens up.

PERSONAL TRAINING

  • All Personal Training Services can be booked through our Front Desk at your convenience!
  • Please contact us at the Studio with your preferred availability and we will get you booked in with us right away!

CANCELLATION POLICY

  • TG Athletics has a 12-hour Cancellation Policy for all Appointments.
  • If you cancel your Session (Class and/or Personal Training) prior to 12-hours before your appointment time, you will not be charged, and your Session will be returned to you. 
  • If you cancel within 12-hours of your Session, it will result in a loss of a Class or Personal Training Session for Class Pack holders + "PT" clients. Unlimited Class Membership holders will be charged $15+tax.

NO SHOW POLICY

  • Not showing up to your scheduled Session (Class and/or Personal Training) is referred to as a “No Show”.
  • No Show’s will result in a loss of a Class or Personal Training Session for Class Pack holders + "PT" clients. Unlimited Class Membership holders will be charged $15+tax.